Returns and Shipping
We are currently not accepting returns. However, if there is something wrong with your order, please contact me at firstname.lastname@example.org so I can help you the best I can!
How long will my order take to arrive?
Expect your order to take 7-10 days to process before shipping. Once shipped a tracking number will be provided.
I am ordering a journal, which shipping option is best?
The shipping options for journals will adjust the shipping time NOT the processing time. The processing time for journals is about 7 days.
US Mail: 7-9 business days (may be longer around holidays)
US Priority Mail: 4-6 business days
US Expedited: 3-5 business days
US Express: 1-3 business days
Will all of my products come together?
It depends on what you ordered! I use several production partners to get the best quality products at the best prices and my journals come from a publishing company so they will always come separate from apparel and accessories. You will be updated on shipping for each of your products and receive tracking numbers for all of your shipments.
I need my order, fast!
I understand! Most of the time, your order will come quicker than I estimate. If you want to confirm a shipping time before you order email me, use the chat feature on the website, email me at email@example.com or message me on Instagram @thatgirlwitharthritis!